Refund policy

Consumer Rights - Withdrawal - Cancellation Return Conditions

GENERAL

1

2. Plays are subject to the provisions of the Law No. 6502 on the Protection of Consumer and Distance Contracts (RG: 27.11.2014/29188) and other laws in force in relation to the sales and delivery of the product they purchased.

3. Shipping fees with shipment costs will be paid by buyers.

4. Each product of the sale is delivered to the person and/or organization at the address shown by the buyer provided that it does not exceed the 14 -day legal period. If the product is not delivered during this period, buyers may terminate the contract.

5. The product received must be delivered with documents such as the product, complete and in accordance with the qualifications specified in the order and, if any, such as warranty certificate and user manual.

6. If the sale of the sale is impossible, the seller must inform the buyer in writing within 3 days of learning this situation. Within 14 days, the total price must be returned to the BUYER.

If the purchased product price is not paid

7.

Shopping with unauthorized use of credit card

8. After the product has been delivered, if the credit card paid by the buyer is unauthorized by unauthorized persons and the product price is not paid to the SELLER by the relevant bank or financial institution, the buyer belongs to the contract within 3 days. must return to the SELLER.

If it cannot be delivered during the product time due to unpredictable reasons

9. The BUYER may request the cancellation of the order, replacement of the product with similar, or postponement of the delivery until the obstacle is eliminated.

If the buyer cancels the order; If he has made the payment with cash, this fee is paid within 14 days of cancellation. If the BUYER made the payment with a credit card and cancels it, the product fee will be returned to the bank within 14 days from this cancellation,

However, it is possible that the bank will transfer to the buyer within 2-3 weeks.

The buyer's obligation to control the product

10. Loser, broken, packaging torn and so on. damaged and defective goods/services will not receive delivery from the cargo company. Delivered goods/services will be considered to be undamaged and intact.

The buyer must be carefully protected after delivery. Goods/services should not be used if the right of withdrawal is to be used. The invoice should be returned with the product.

Right of withdrawal

11.Alici; Within 14 (fourteen) days from the date of delivery of the product he purchased to him or to the person/organization at the address he showed, without any legal and criminal responsibility, provided that he/she informs the SELLER through the contact information below.

He may reject the property without any reason and exercise the right of withdrawal from the contract.

12. Contact information

Title: STBA Tekstil Sanayi ve Ticaret A.Ş.

Address: Merkez Mah. Kağıthane Cad. Repair Sok. 4/A, Kağıthane, Istanbul

Phone: 02122233131

Email: order@soontobeannounted.com

Duration of the right to withdrawal

13. If the resignation is a service, this 14 -day period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be used in the service contracts started with the approval of the consumer.

14. The expenses arising from the use of the right to the dealer belong to the SELLER.

15. For the exercise of the right to be exercised, it is necessary to make a written notification by registered mail, fax or email to the SELLER within 14 (fourteen) day period and that the product is not used within the framework of the provisions of the "Products Caying Right to Corporation" issued in this agreement.

Use of the right to withdrawal

16.3. The invoice of the product delivered to the person or buyer (if the invoice of the product to be returned to be returned should be sent with the return invoice issued by the Authority.

17.IEde form, the products to be refunded, box, packaging, and standard accessories, if any, must be delivered completely and undamaged.

Refund Conditions

18. The soldier is obliged to return the total price and the documents that put the BUYER under the debt within 10 days after the withdrawal notification reaches him and to receive the goods within 20 days.

19. If there is a decrease in the value of the property for a reason caused by the defect of the Alıcıcıcı, it is obliged to compensate the damages of the SELLER in the ratio of the receiving defect. However, the buyer is not responsible for the changes and deteriorations that occur due to the duly use of the goods or product within the period of withdrawal.

20. If the campaign is reduced below the amount of the campaign issued by the seller due to the exercise of the right, the amount of discount used within the scope of the campaign shall be canceled.

Products that cannot be used

21.

If the package is opened by the BUYER after its delivery to the BUYER, the products that are not suitable for health and hygiene, after delivery, mixed with other products and cannot be separated by nature,

Apart from those provided within the scope of the subscription agreement, goods related to periodical publications such as newspapers and magazines, electronic services or non -material goods delivered to the consumer instantly, with the sound or video recordings, books, digital content,

If software programs, data recording and data storage devices, computer consumables and packaging are opened by the buyer, it is not possible to regulate.

In addition, it is not possible to exercise the right of withdrawal regarding the services started with the approval of the consumer before the expiration of the right of withdrawal.

22. Cosmetic and Personal Care Products, Underwear Products, Swimwear, Bikini, Book, Copyable Software and Programs, DVD, VCD, CDs and Cassettes and Stationery Consumables (Toner, Cartridge, Ribbon, etc.) , they must be intact and unused.

Default and legal results

23. If the resignation makes the payment transactions with a credit card, he / she accepts interest, declares and undertakes that he / she shall pay interest within the framework of the credit card agreement with the card holder bank and shall be responsible to the bank. In this case, the relevant bank may apply to legal remedies;

may request the costs and attorney fees to be arrived from the BUYER, and if the BUYER falls in any case due to the debt of the BUYER, the BUYER shall accept the damage and loss suffered by the SELLER due to the delayed performance of the debt.

Payment and Delivery

24. Bank Transfer or EFT (Electronic Fund transfer), Garanti BBVA Bank, TR63 0006 2000 7210 0006 2942 89 IBAN (TL) account.

25. With your credit cards through our site, you can benefit from all kinds of credit cards online single payment or online installment opportunities. Your order will take place from your credit card at the end of your order in your online payments.